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Problems with Contact Center & Hosted Predictive Dialer
Posted:
06/12/2019 03:48:28 AM
Modified:
06/12/2019 03:48:28 AM
Visit #25
Hosted predictive dialer is an outbound call center dialing infrastructure which dials a list of telephone numbers, and connects the agents only when the call is answered. The call centers always have a large number of call flow, and due to this influx of calls, and its improper distribution, the overall productivity is affected at large. 
 
Location: New York city, New York - USA
Contact: Dan
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