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Call Center Solution with advanced features
Posted:
07/29/2020 02:43:16 AM
Modified:
07/29/2020 02:43:16 AM
Visit #16
AC InfoSoft has developed the smart call center solution. This solution supports audio calls, WhatsApp messaging, instant messaging (chat), fax, email and SMS as communication modes which make it a complete contact center solution. This call center solution is furnished with a wide array of advanced features such as:


- Live call monitoring
- Advanced call distribution
- Sticky agent
- Soundboard
- Disposition bucket
- Predictive dialer
- Auto dialer
- Multi campaign management
- Call park & pickup
- Unlimited call queue
- Average talk time
- Live agent monitoring
- Abandoned call status
- Remote agent
- Reports
- And more


Visit https://www.acinfosoft.com/ac-smart-call-center-software/ to know more about this solution which works on both, SIP and PRI lines. 
https://www.acinfosoft.com/ 
Location: ahmedabad, gujarat - india
Contact: Nelson
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