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VoIP Dynamic IVR software solution development for businesses - VindalooVoIP
Posted:
07/19/2018 03:59:32 AM
Modified:
07/19/2018 03:59:32 AM
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Enable an awesome IVR experience for your customers

Create a grand customer experience by enabling an intelligent IVR system. A modern customer care routine is not complete without

an IVR system. With mere convenience and greater competence, IVR helps out the customer at any point in time. Today, we see many

institutions including call centers, BPOs, retail services, banking, travel and hospitality, hospitals, entertainment and other

government organizations are making the most of an IVR system as it brings enormous value to their business.

What is an Interactive Voice Response (IVR) System

IVR is an automated voice that interacts with the caller. It enables both the callers and the IVRs to follow the instructions and

takes appropriate actions. The caller inputs are not only the voice deliveries but also the keypad touch tone selections. The most

popular IVR responses are automated voice when a caller presses the keypad. Other than that, the IVR is capable of providing us

response in the form of fax, email, as well as a call back. IVR is smart enough to identify, classify, and route the calls to the

right recipient. The automated interactions help to save a lot of money and time. A standard IVR system consists of telephony

devices, software applications, database, and the internet.


Email: info@vindaloovoip.com
Phone: +91 81 4057 4252
http://www.vindaloovoip.com/solutions/ivr-system/
 
 
Location: New York city, New York - USA
Contact: Dan
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